Warranty – GS Catering Equipment

WARRANTY & AFTERCARE

Our in-house Contracts Administrator manages all aftercare during the warranty period of our
equipment and provides our customers with updates on the progress of their callouts and any necessary remedial works.

If you are experiencing issues with your equipment, please complete the online warranty form, providing as much information as possible and we will endeavour to get you back up and running as soon as possible.

Our Clients

Don’t just take our word for it

“We recently worked with GS Catering Equipment Ltd on the installation of a catering kitchen at Birmingham City Football Club’s new players’ canteen, and we couldn’t be more pleased with the results. From start to finish, their team demonstrated exceptional professionalism, expertise, and attention to detail.

The quality of the installation was outstanding, meeting the highest standards while ensuring seamless integration within our overall interior fit-out. They were efficient, reliable, and worked collaboratively to deliver the project on time and within budget.

We highly recommend GS Catering Equipment Ltd to anyone looking for a top-tier catering kitchen solution and look forward to working with them again in the future.”

“We are extremely happy with our new catering facility, as it is so much bigger than the previous kitchen, the layout is much easier to work with as it flows very well. We have plenty of room in it to move round and work.

It's great to have the extra space.

The new equipment and the finish to the kitchen is of a very high standard. I would definitely recommended GS Catering Equipment to any company looking to put in a new kitchen.”

"I wanted to thank you, and your teams, for all of your hard work over the last 14 months which, at times, was more challenging than any of us would have wanted. However, what we have provided the school and the Cobham community, is something to be very proud of. Please see below the extract from an email that the CFS Executive Head, sent me earlier in the week; the content of which speaks volumes for the attitude each of you had, through one of the most challenging periods in our countries recent history, to get this school delivered for the pupils. Thank you once again."

Recently we undertook the total refurbishment to the catering facilities at Kellogg College Oxford. We were very impressed with the knowledge and skills that GS Catering Equipment were able to bring to the table. Regular coordination meetings were always attended by at least two of their personal with full knowledge of the project and their input was always helpful and proactive.

From the design stage to the actual works which included cold rooms, storage facilities, preparation areas and the actual kitchen equipment they performed remarkably well.

We wouldn’t hesitate in working with them again on a major prestigious kitchen fit out.

GS Catering Equipment Ltd successfully completed the Apax project for us in late 2023. HAA demand a high level of quality and detail in our kitchen designs, which I found GS Catering Equipment were able to deliver on. I found that the GS Catering team understood the brief and specifications well and the quality of their drawing production was excellent and clear. Their project management was attentive and detail focused, with good proactive problem solving, and their close out and de-snagging was also top rate.

Overall, a sterling performance and I would not hesitate to use them again.

“GS Catering Equipment delivered the Wolfson College kitchen project with a high level of professionalism from design through to completion. The team worked collaboratively with all stakeholders, demonstrating a clear understanding of the operational requirements of a college catering environment.

The installation was well managed, with strong attention to quality, programme and detail, and the finished facilities are fully aligned with our operational needs.

GS were responsive throughout the project and provided a reliable, solutions-focused approach during delivery and commissioning.

We are very satisfied with the outcome and the support provided, and would be happy to work with GS Catering Equipment again on future projects.”

As Project Managers, we have been delighted to work with GS Catering on the Lower Bar refurbishment at the Town Hall. The project involved a seamless integration of new catering equipment to the front and rear bar whilst maintaining and not disrupting the historic grade I fabric of the building. GS Catering were engaged from the project outset and worked with us to deliver the project on time and within budget. This project is another in a line of successful projects delivered with GS Catering and continues to promote their professionalism and willingness to engage on challenging projects. The project was delivered to a short timescale around performances. This coupled with a city centre site added further complexities to the delivery, all of which were managed well by the GS Catering team. We have recently engaged them on the next project at the Town Hall which is a further bar refurbishment for this coming year.

WARRANTY & AFTERCARE

Our Clients

Don’t just take our word for it

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